Terms & Conditions
Last updated: April 2026 — Ice Casino NZ
1. General Terms
Ice Casino NZ is operated under a Curaçao eGaming licence (No. 8048/JAZ). By registering an account, you confirm that you are aged 18 or over, are a resident of New Zealand, and accept these terms in full. One account per person and household is permitted. Duplicate accounts may be closed and balances forfeited.
2. Welcome Bonus Terms
The welcome bonus offers a 100% deposit match up to NZ$200 plus 270 free spins on your first deposit of NZ$20 or more. Wagering requirement: 30x the bonus amount. Bonus expires 30 days after activation. Maximum bet while a bonus is active: NZ$5 per spin or hand. Jackpot pokies contribute 0% to wagering. Live table games contribute 10%. Most video pokies contribute 100%. Free spin winnings carry the same 30x wagering requirement. Available to new players only. One welcome bonus per player, per household.
3. Deposits & Withdrawals
Minimum deposit: NZ$20. Minimum withdrawal: NZ$20. Maximum weekly withdrawal: NZ$5,000 (standard accounts), up to NZ$20,000 (VIP Diamond). All withdrawal requests are subject to KYC verification. Processing times: crypto 10–60 minutes, e-wallets same day, cards 1–3 business days, bank transfer 1–5 days. Withdrawals via the same method as deposit where possible.
4. Responsible Gaming
We offer deposit limits, session time limits, loss limits, cooling-off periods, and self-exclusion. Self-exclusion requests are processed immediately and lock the account for a minimum of 6 months. Contact support at any time to activate responsible gaming tools. Players showing signs of problem gambling may be contacted proactively. Gambling is for entertainment only — never gamble with money you cannot afford to lose.
5. Account Security
Players are responsible for maintaining the security of their account credentials. Do not share your password. Enable two-factor authentication for additional security. Ice Casino will never ask for your password via email or chat. Report any suspected unauthorised account access to support immediately.
6. Governing Law
These terms are governed by the laws of Curaçao. Disputes shall first be addressed through our customer support team. Unresolved disputes may be escalated to our alternative dispute resolution (ADR) provider. For gambling-related support, we direct NZ players to Gambling Helpline NZ (0800-654-655) and BeGambleAware as independent resources.
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